Modern and secured diamond jewellery online that provides an exclusive customization service of diamond ring in Malaysia, ZCOVA Sdn Bhd has won the Innovative Strategy award of the SME & Entrepreneurship Business Award: 2017-2018 Premier Edition.
Organised by Yayasan Usahawan Malaysia (MyPreneurship), the SME & Entrepreneurship Business Award was held at The Majestic Hotel Kuala Lumpur to develop synergy, mutual growth, networking opportunities, and collaboration within the entrepreneurship ecosystem. This prestigious event is supported by the Government, industry partners, entrepreneurs, and media.
With such huge competition in the market, it is now more imperative than ever before to enhance their brand and create growth opportunities. ZCOVA Sdn Bhd has won the Innovative Strategy award of the SME & Entrepreneurship Business Award: 2017-2018 Premier Edition.
Founded in 2015, ZCOVA was established by Malaysian brothers, Low Ziwei and Low Ziyin. ZCOVA is an online jewellery company that operates on a low-cost model with an aim to provide value to their customers with bespoke creations.
It takes more than a practical strategy to stand out in the market. Therefore, ZCOVA came out with an innovative strategy to streamline the cost and to deliver an outstanding customer service experience online and offline.
Although customers are not able to see the real products as ZCOVA does not keep stock, but they have earned many of the customers’ trust with ZCOVA 3-Point Check. It is the finest security check to ensure customers are getting the diamonds that they have purchased. ZCOVA aims to provide value back to the customers and so, they serve only the best.
What makes ZCOVA different than the others is that personalization is provided to the customers. Their consultants do not upsell the products. Instead, they always try their best to fulfil all the requests made.
Understanding the frustrations that every customer has to go through when buying diamond rings, ZCOVA wants to educate the customers for them to know what it is that they are really buying. Moreover, customers get to learn about diamonds on the interactive 4Cs page - Colour, Clarity, Cut, Carat.
ZCOVA specializes in engagement rings, but they are now expanding to wedding bands and other jewellery. They will also be launching a men’s jewellery line by the end of the year.
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