Accumulated dirt and everyday products like hand lotion can affect the diamond’s brilliance and lustre of your jewellery. It is also normal to get scratches through daily wear. We recommend refurbishing your jewellery every 1-2 years to keep the setting secure and maintain its beauty.
ZCOVA offers complimentary refurbishment & jewellery inspection on all jewellery once a year for 10 years.
View our return policy HERE.
| Type of Refurbishing | ZCOVA Customer Price (MYR) | Non-customer Price (MYR) |
| Resizing* | RM 90 (Second resizing onwards) | RM 140 |
| Resizing above 3 sizes** | RM 150 (Second resizing onwards) | RM 200 |
| Engraving | RM 100 (Second engraving) | RM 120 |
| Bracelet / Necklace (increase or reduce length) | RM 150 | RM 200 |
| General refurbishment (polishing, prongs tightening, and plating) | Free once a year for 10 years | RM 250 |
*Free resizing is limited to three sizes up or down (Example 10, 10.5, 11)
**Resizing above 3 sizes will cause the ring to go out of shape. We do not recommend this but you may proceed at your own risk.
1st Engraving is Free of Charge for all ZCOVA customers. Subsequent engraving after resizing will be charged accordingly.
| Type of Refurbishing | Duration Needed |
| Polish | 4 working days |
| Plating | 4 working days |
| Refurbishing (including general cleaning and securing setting) | 4-7 working days |
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